Resume - Sumit Kaushik | Product Manager

Professional Summary

Senior Product Manager with 9+ years in SaaS and platform product management. Expert in API-led integrations, AI-driven workflows, and developer platform strategy. Proven record of launching 300+ integrations and driving $72.6M+ in product revenue through partner ecosystems and product innovation.

Selected Highlights

Drove $72.6M+ total revenue impact through Platform Integrations and API/webhook-led custom integrations, including Agent-to-Agent and Egnyte MCP initiatives.
Launched 300+ enterprise-grade integrations across multiple verticals.
Championed AI-powered platform enhancements, cutting process times by up to 40%.
Increased API consumption by 100% through data-driven optimization and the rollout of an API analytics platform.

Core Competencies

Product Strategy · API & Integration Management · SaaS Product Lifecycle · Platform Ecosystem Development · AI/ML in SaaS · Partner Integrations · Developer Experience (DX) · Roadmapping & Prioritization · Agile Delivery · Cross-Functional Leadership · GTM Strategy · Data-Driven Decision Making · AI/ML & Generative AI Product Innovation · Agentic AI Workflows

Professional Experience

Senior Product Manager

Egnyte

2024 - Present

Spearheaded development and launch of 10+ strategic partner integrations (DocuSign, Bluebeam, ServiceNow, Splunk, Jira, etc.), contributing $40.1M+ in revenue and expanding Egnyte’s ecosystem reach..
Accelerated the Egnyte Developer Portal revamp by integrating it with Generative AI–driven assistance, reducing partner integration setup time by 40%.
Delivered AI-assisted document processing and classification workflows, applying Agentic AI models to improve operational efficiency by 30%.
Supported 25+ custom API, webhook, and connector integrations, aligning technical delivery with customer needs and business goals.

Associate Product Manager

Sprinklr

2019 - 2024

Owned Omni-Channel Handover Protocol APIs & UI, enabling real-time chat transitions across 30+ channels and generating $26.8M+ in ARR.
Oversaw 300+ API and platform integrations across Telecom, Pharma, Airlines, and AI sectors to support enterprise customer implementations.
Built and scaled API analytics tools to track usage and identify growth opportunities, resulting in 100% increase in API consumption and $1M additional revenue.
Owned Developer Portal content and structure; integrated LLM-based documentation generation for faster partner enablement.engineering, success, and support teams to drive API quality, reduce ticket volumes, and improve integration success rates.

Senior Associate (Bixby AI Linguist)

Samsung R&D, Bengaluru

2017 - 2018

Supported Samsung Bixby AI development by authoring and standardizing utterance documentation across divisions.
Led a team of five writers to produce developer documentation and improve AI language consistency.
Partnered with developers, QA, and marketing teams to align documentation with product launch goals.

Senior Technical Writer

Ornico Technologies Pvt. Ltd.

2014 - 2017

Produced software documentation and reference guides for SaaS clients, improving product usability and reducing support load.

Education

Master of Business Administration (MBA)

Specialization in Product Management and Marketing

Bachelor of Technology (B.Tech)

Electronics and Communication Engineering

Core Skills

Product Management

Product Strategy Roadmap Planning Market Research Competitive Analysis User Research

Technical Skills

API Development SaaS Platforms AI/ML Integration Data Analytics Cloud Platforms

Tools & Frameworks

Jira Confluence Figma Google Analytics Mixpanel Tableau

Methodologies

Agile/Scrum Design Thinking Lean Startup A/B Testing OKR & KPI-Driven Planning Stakeholder & Partner Management Data-Driven Decision Making